FAQs

By using your Linksys app, you can view or change Velop system settings to make your Wi-Fi more secure or to work better with a device or game anytime. You can also access settings from anywhere in the world if you have an internet connection but, you can also access your Velop system directly from your home network if you are not online.

Explained into fewer steps below: 

  • Download the Linksys App from the Google Play Store or IOS App store to proceed further.
  • Once the installation is done, Open the Linksys app.
  • Type the register Email ID through which you created the account.
  • Enter the Account login Password
  • Tap Log in.

The dashboard is a snapshot of your Wi-Fi. Check the devices that are connected to the Linksys Velop system. The dashboard also shows you if any devices have parental controls on them or have been prioritized for Wi-Fi access.

You can view and change details for all devices connected to your Wi-Fi. You can also view devices on your main network and your guest network, or display information about each device

 

To view or change device details

From the Devices screen, you can change the device icons and can edit the device name. You can prioritize devices, set parental controls, and see Wi-Fi details in this option.

View or change your Wi-Fi name and password and connect devices using Wi-Fi Protected Setup.

Advanced users can change the default security type and Wi-Fi mode anytime so please be sure not to change these unless you have a lot of experience with Wi-Fi networks. Channel Finder will search for the most-open Wi-Fi channels in your area to ensure you get the best performance from your Velop system. If you have more than one node in your Velop system then the Channel Finder will find the best channel for each node.

WPS allows you to easily connect wireless devices to your Wi-Fi without manually entering security settings.

 

You can use your Guest Access anytime and allow guests to get online while restricting their access to other resources connected to your Wi-Fi.

Run a speed test to make sure you are getting the speeds you are paying for. This test also helps in Device Prioritization because results determine how Wi-Fi is distributed to the prioritized devices

  • Download speed: It is the rate at which internet content is transferred to your Velop system.
  • Upload speed: It is the rate at which you can upload content to the internet.

 

Note— The Internet connection speeds are determined by a variety of factors like, including ISP account type, local and worldwide internet traffic, and a number of devices in your home that are sharing the internet connection.

Parental controls allow you to control when your kids are online and what they’re doing there. You can block the internet to specific devices, or block specific websites in this option.

You can choose up to three devices for priority usage of your internet connection. Those devices – wired and/or wireless — always will have the best access when connected. Velop runs a speed test to determine how to best distribute Wi-Fi to prioritize devices. Other devices will share the leftover capacity. Prioritized devices appear on the Dashboard.

Velop can notify you when nodes in your system go offline if you select this option. You can even ask Velop to alert you when a node is connected with an Ethernet cable to another node and is ready for setup. You have to turn on notifications in your mobile device settings to allow Velop to notify you.

You can use the VA screen to change the admin password and hint, and check various identifiers (model number, serial number, and IP details) for all nodes in your Wi-Fi. Even you can Opt-in to automatically report crashes to Linksys and contribute to improving the Wi-Fi experience or you can manually report specific issues to Linksys

You can choose how your Velop system connects to the internet. The default is Automatic Configuration – DHCP. There are other connection types and depend on your internet service provider or how you plan to use your Velop system. Moreover, advanced users can use these settings to clone MAC addresses and set MTU (maximum transmission unit).

A single port, multiple ports, or a range of ports sends traffic inbound on specific port or ports to a specific device or port on your Wi-Fi. Velop watches outgoing data for specific port numbers in port range triggering. Velop also remembers the IP address of the device that requests the data so that when the requested data returns, it is routed back to the proper device.

Please be informed that every network device has a unique 12-digit MAC (media access control) address. In this, you can allow or deny the device that connected over the network

You can change your Linksys account password and opt-in to receive the latest news and deals from Linksys

Linksys Velop whole mesh wifi system is a device that performs better than your traditional router and extenders. This system is capable of providing seamless Wi-Fi all over your place. Linksys Velop is a potent Tri-Band connection point which allocates the internet at high-speed. Enjoy high-speed internet up to 6,000 sq. ft

  • Active internet connection
  • Modem or Modem router gateway
  • For Linksys Velop setup a Mobile device

Yes, you will get nodes and it comes with 12 V 2 A power adapters.

Your Linksys Velop Whole Home Mesh WI-FI System performs better than your typical router and extender. Velop easily replaces your old router’s job in your network. So, once you set up the Velop, you can keep back your old router.

 

To view or change device details

From the Devices screen, you can change the device icons and can edit the device name. You can prioritize devices, set parental controls, and see Wi-Fi details in this option.

The light on the node indicates diverse status & behavior on your node

Yes, All new web interfaces are available to configure Wi-Fi easier & better.

Yes, Your Linksys Velop supports Layer 2 Tunneling Protocol (L2TP), Point-to-Point Tunneling Protocol (PPTP) & Internet Protocol Security (IPSec).

  1. First, you need to set up your Velop system by the wifi connection, when the setup gets completed, next unplug the nodes which are supposed to shift to the new site & re-connect Ethernet & power cables. After this, your Velop will by default get the switch to wired backhaul.

You can surely perform Linksys Velop set up by the use of the Linksys App. Or in case of an issue, contact us for Velop support.

  • Download speed: It is the rate at which internet content is transferred to your Velop system.
  • Upload speed: It is the rate at which you can upload content to the internet.

Note— The Internet connection speeds are determined by a variety of factors like, including ISP account type, local and worldwide internet traffic, and a number of devices in your home that are sharing the internet connection.

Once you access the dashboard of Velop, you can start configuring its settings. So, access the Velop dashboard with the Linksys app. You can also access the Velop dashboard with a web interface.



Yes, the Device section provides information on Devices that are connected to the network. To know more about it, contact us for Velop support.

Yes, channel Finder explores every node to discover the channel with the smallest amount of traffic.

One Wi-Fi name for the complete Tri-Band network and you can currently configure the 2.4 GHz and 5 GHz WI-FI names independently.

The foremost node that users install in the Velop system is called the parent node, or additionally, the node user install is called Child node.

In case you successfully add on three nodes in the Velop network, there is the option of adding a few nodes in the Velop network. You can add up to 6 nodes in the Velop network.

Under Advanced Wi-Fi Settings sections, you can make changes in the default security type Wi-Fi mode of the Velop system. As per router experts, don’t make changes until you are sure of these changes, or you have experience with wifi networks. For the Channel finder option, you can check under the Linksys Velop Advanced Settings section. The main work of Channel Finder is to hunt for the best-vulnerable Wi-Fi channels, on your home network. In this way, you get the best experience from your Velop system. In case there is more than one node in your Linksys Velop system, Channel Finder will look for the finest channel for every node. To use channel finder in your Linksys Velop wifi system, you need to follow the below-given steps.

  • First login to your Velop Dashboard.
  • If you don’t know how to log in to Velop Dashboard, seek our expert’s advice.
  • Click on the Navigation Menu, located in the top-left part of the screen.
  • Next click on the Wi-Fi settings and then Advanced Wi-Fi Settings.
  • Click on the Channel Finder option to visit the channel finder section.

You can change your Linksys account password and opt-in to receive the latest news and deals from Linksys

It is recommended not to restore your Linksys Velop whw0302 to Factory Defaults. It can be a very troublesome process.

 

The reset process will take your Linksys Velop system to an unboxed state, no settings, preference, and configurations and you have to go through the Linksys Velop whw0302 setup process again before using.

 

All the things, which include Linksys Velop Wi-Fi name, customized setup, passwords, security type will get deleted. Along with this, wifi devices that were connected to your Velop system also get disconnected. So, when you have an issue with your Velop that can’t be fixed other than reset, don’t perform the reset.

  • While resetting, ensure the node is connected to power & switched on.
  • Now, press a hold the Reset button.
  • The reset button is placed on the bottom of the Linksys Velop system.
  • When you press the reset button, you will see red light getting fade and light goes out within a few seconds. Once the light goes out, release the button.

NOTE: Few Linksys Velop System Queries That Might Need Our Assistance. Feel free to use our Live Chat Support available at the bottom right corner. Our experts will get back to you the earliest.

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